We are seeking a detail-oriented HOA Support Executive to manage HOA and tenant inquiries and assist in the timely resolution of violations for US-based Homeowners Association (HOA) clients. The role focuses on accuracy, compliance, and timely processing while working closely with internal teams.
Key Responsibilities
- Process HOA violation accurately
- Respond to HOA and tenant queries
- Review and assist in violation resolution
- Coordinate with internal reviewers and supervisors
- Maintain proper documentation and file organization
- Support month-end and reporting activities as required
Required Skills & Qualifications
- Qualification: Graduation or equivalent
- Experience: 0–2 years in HOA support, customer service, or similar role
- Good written and verbal English communication skills
- Strong attention to detail and accuracy
- Ability to meet daily deadlines
Work Expectations
- Ability to work independently with minimal supervision
- Willingness to work in US time zones
- Comfortable working in a process-driven environment